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At PHP, we work together as a team to help make your health insurance purchasing and use as painless as possible.

Our friendly staff is here to serve you.  If you have a question regarding plans, claims, payment, becoming a broker, credentialing or anything else, feel free to contact us.  We would be happy to help!

Not sure who to talk to?  Simply fill out our contact form, and we will get back to you as soon as possible.

Sales Team

Jim McCann is the Senior Account Executive at Physicians Health Plan.
Jim McCann Sales Director 1-800-982-6257, ext. 333
Nancy Blake is the Senior Account Executive at Physicians Health Plan.
Nancy Blake Senior Account Executive Small Group Specialist 1-800-982-6257, ext. 365
Norma Coronado-Ortiz Senior Account Manager South Bend-Small Group Specialist 1-800-982-6257 ext. 306
Ross Hensley Senior Account Executive Large Group Specialist 1-800-982-6257 ext. 460
Ava Lillmars is the Manager of TPA Services at Physicians Health Plan.
Ava Lillmars Senior Account Executive Self-Funded Specialist 1-800-551-7334, ext. 234

Service Team

Crystal Michel Manager of Client Relations 1-800-982-6257, ext. 334
Colin Bouillon Account Manager Self-funded 1-800-551-7334, ext. 201
Shannon Clancy Account Manager Self-funded 1-800-551-7334, ext. 236
Denise Ehle Account Manager Self-funded 1-800-551-7334, ext. 235
Debra Hill-Masters Account Manager Fully-insured 1-800-982-6257, ext. 372
Maggie Luken Account Manager Self-funded 1-800-551-7334, ext. 218
Tami Meeks Account Manager Fully-insured 1-800-982-6257, ext. 336
Connie Racette Account Manager Fully-insured 1-800-982-6257, ext. 332

Provider Relations Team

Mick Delas Director of Provider Contracting and Network Development 260-421-4480
Susan Werner Director Provider Implementation & Services 260-421-4528
Dawn Dager Provider Contracting Supervisor 260-421-4304
Barbara Dickens Provider Account Manager 260-421-4383
Toni Simmons Credentialing Coordinator 260-421-4319
Karen Ternet Credentialing Coordinator 260-421-4394
Randy Goins Contracting Services Representative 260-421-4527

PR & Marketing Team

Michelle Kearns is the Marketing Communications Director at Physicians Health Plan.
Michelle Kearns Marketing Communications Director 260-432-6690, ext. 463
Lea Ann Powers Public Relations and Brand Manager 260-432-6690, ext. 554
PHP in the Community

We work, live, and play in the same communities as you. Our commitment to improving your quality of life runs deep – think of us as the health insurance company next door.

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