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Training Session: August 23rd, PHP will be conducting a training session for staff throughout the day. Service staff will be unavailable periodically through the day and you could experience longer than normal waits times. We appreciate your understanding and patience while our staff attend training
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PHP offers our members a 24-hour nurse question line to answer your healthcare questions at any time of the day or night.

  • Convenient. Access to experienced, licensed registered nurses 24 hours a day, seven days a week, including holidays, via a dedicated toll-free phone number.
  • Preventive. Clinical guidance to assess medical risks and severity of symptoms, including recommendations to the appropriate level of care, may help prevent health issues from becoming serious and costly.
  • Educational. Health guidelines and educational information helps members understand their illness or health concerns and assists them with healthcare decision-making, treatment and prevention options.

Questions about medicine that you are taking or symptoms you might be experiencing can come up at any time. It is nice to have a quick and convenient response to these questions. That is why we offer MyNurse 24/7, which is a toll-free help line for noncritical situations. This free benefit allows members to speak with experienced, knowledgeable nurses about specific health concerns. Nurses will answer your questions with sound, clinically based information. Since they are available 24 hours a day, 7 days a week, and 365 days a year, you can have peace of mind when it comes to getting the answers you need.

Call anytime at 1-800-931-4714.

In the case of an emergency, please call 911.