How do I get more information?

PHP's goal is to provide quality products and superior service. Questions about benefits, eligibility, claims payment, prior authorization, or the participation status of doctors, hospitals, or other facilities can be addressed by our Customer Service Department.

PHP Customer Service Department

260-432-6690, Extension 11
1-800-982-6257, Extension 11
260-459-2600 for the hearing impaired
custsvc@phpni.com

/resources/frequently-asked-questions

Certificate of Coverage

The Certificate of Coverage provides full explanations and details for a plan, how to use services, eligibility conditions, and other services related to using a health plan with PHP.

/products/certificate-of-coverage

PHP at a Glance

We would like to take this opportunity to welcome you and your staff to our participating provider network. PHP offers many online tools to assist you, find out more!

/providers/php-at-a-glance

Life Happens – And Then It Impacts Your Health Insurance.

Whether it’s expected or not, life events can affect your health insurance coverage. Be prepared and proactive to save yourself issues or added healthcare expense.

/blog/life-happens-and-then-it-impacts-your-health-insurance

Portability

The HIPAA portability provision, as the name implies, is designed to improve the portability of health coverage for people who are changing jobs and to make it easier to add family members to…

/policies/portability

Should your business offer HRAs and FSAs?

Learn how FSAs and HRAs help employers reduce tax costs, control healthcare spending, and strengthen employee benefits through smart plan design.

/blog/should-your-business-offer-hras-and-fsas

HIPAA Privacy

In 1996, Congress passed the Health Insurance Portability and Accountability Act (HIPAA). Title II of HIPAA deals with the creation of standards for the collection, use, disclosure, and…

/policies/hipaa-privacy

What you need to know about 1095-B tax reporting

Tax Form 1095-B is used to report certain information to the IRS and to taxpayers about health insurance coverage. What you need to know for filing employee benefits coverage for your workers.

/blog/what-you-need-to-know-about-1095-b-tax-reporting

Is Self-Funded For Me?

If you have a healthy group of 25 or more people in your company or organization, you should consider a self-funded plan. This means the employer is financially responsible for the healthcare…

/i-am-seeking-insurance/is-self-funded-for-me

How Small Businesses Can Attract Top Talent with Smart Health Benefits

In today’s competitive hiring landscape, small businesses are increasingly finding that salary alone isn’t enough to attract and retain high-quality employees. One of the most effective…

/blog/small-businesses-compete-for-top-talent-with-unique-benefits