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Unlock the hidden gems of your PHP health insurance benefits

Health insurance can feel like a bit of a puzzle sometimes. You've got your coverage sorted out, but did you know there are often some pretty awesome extras that go unnoticed?

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Is Physicians Health Plan my healthcare insurance company?

If your card has the PHP logo in the upper left corner, Physicians Health Plan is your healthcare insurance company.

If your card has your employer/company name in the upper left corner, Physicians Health Plan is not your healthcare insurance company. Your employer has a self-funded health plan and is financially responsible for payment of your benefits and determines what services are covered and at what benefit level. They have selected PHP TPA Services, a Third Party Administrator and a subsidiary of Physicians Health Plan, Inc., to manage and process medical claims on their behalf. Provider network participation may vary. Please refer to your Summary Plan Description or contact PHP's Customer Service Department for details.

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Health insurance explained: What’s a pharmacy formulary?

We demystify the concept of pharmacy formularies, breaking down the intricacies and empowering you to make informed decisions about your healthcare coverage

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Do PHP insurance plans meet the federal requirements for Minimum Essential Coverage (MEC)?

Yes, ALL PHP plans meet requirements for MEC (Minimum Essential Coverage). For a detailed description of MEC, read about it on the IRS website.

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Products

PHP is proud to offer a wide variety of insurance products, including Group Health plans, Self-Funded plans, FSAs and HRAs, Dental and Vision plans, Prescription programs, and Life and…

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Understanding Insurance

At PHP, we understand that health insurance can be complicated. We want to help make it easy...PHP easy! Use our helpful glossary of terms to gain basic understanding of what various…

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How to File a Grievance

At PHP, we want to provide you with the highest quality of healthcare coverage. If you have concerns about your coverage, or questions regarding a claim payment, a grievance procedure has been established that allows you to request a reconsideration of any decision that you disagree with. To begin the process, please complete and return the Appeal Filing Form (included with every Explanation of Benefits) or call the Grievance and Appeal coordinator stating your question or concern. We will assist you in any way we can.

Grievance Appeal Coordinator
1-800-982-6257, ext. 361
custsvc@phpni.com

For questions about your rights or for assistance if your coverage is a group health plan through your employer, you can also contact:

Employee Benefits Security Administration
1-866-444-EBSA (3272)

Indiana's Department of Insurance
www.in.gov/idoi

Ohio's Department of Insurance
www.insurance.ohio.gov

Additionally, a consumer assistance program can help you file your appeal. Click here for a list of all state's agencies.

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We Can’t Find Your Plan

We can't seem to find your Plan Finder results at the moment, but we're doing everything we can to track them down. In the meantime, feel free to contact a PHP customer support representative…

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