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New Customer Service Hours: Beginning June 6, Customer Service will be available Monday - Thursday 8 am - 5 pm, and Friday 9 am - 5 pm.

What is your payer ID number for claims submission?

PHP's ID number is 12399.  Please see the HIPAA section of our site for further information regarding electronic claim submission.

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Payer ID Information for Clearinghouses

PHP accepts electronic claims from all clearinghouses, as well as HIPAA-compliant files from providers.  Our payer ID number is 12399.*

If you have any questions or issues regarding electronic claim submission, please contact PHP Customer Service at (260) 432-6690, ext. 11; toll-free at 1-800-982-6257, ext. 11; or custsvc@phpni.com.

* Our payer ID number is also 12399 for electronic remittance advice (835).

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