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How do I obtain reimbursement for a specific CPT code?

PHP provides each contracted provider fee schedule information for their top 10 codes.  To obtain the reimbursement simply provide PHP with a list of CPT codes along with the billed.  Your request can either be faxed to Provider Services at (260) 432-0493, or emailed to us at providerservices@phpni.com.

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Can I use a copay assistance program or discount card?

Yes, but members are required under their contract to pay the applicable cost sharing, which includes the Deductible, Copay, or Coinsurance as shown on the Schedule of Benefits. The requirement to pay the applicable cost sharing (Deductible, Copay, or Coinsurance) cannot be waived by a provider, a pharmacy or anyone under any “fee forgiveness,” “no out-of-pocket,” “discount program,” “coupon program” or similar arrangement. If a provider, pharmacy or third party (other than family) waives, discounts, reduces, or indirectly pays the required cost sharing (Deductible, Copays, Coinsurance) for a particular claim, the applicable cost sharing met by the member on the claim will be reduced to reflect the amount of such waiver, discount, reduction, or third party payment. The total amount accumulated toward any overall deductible and/or maximum out-of-pocket amounts will also be reduced by the amount of any discount.

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Provider Remittance Advice

With each check you will receive a Provider Remittance Advice (PRA), which is a statement explaining the services that are being paid. Similarly, patients receive an Explanation of Benefits…

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PHP Foundation Spotlight: Super Shot

The mission of Super Shot is to promote vaccination and provide access to immunization community-wide.

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Teaming up for Better Overall Health

Stephen Jarrell and Vanessa Jones, with Headwaters Counseling, share their thoughts and perceptions on working within the mental health industry and their personal experience as a PHP insured client.

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