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FAQs

Here are answers to the most common questions that we receive. If your question is not answered here, please contact PHP Customer Service at (260) 432-6690, or toll-free at 1-800-982-6257.

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Celebrate Summer with Healthy Grilling Recipes

Hannah Hoffman, PHP Wellness Coordinator, shares her favorite healthy grilling recipes to help you fill your stomachs with nutritious options while you soak in the sunshine.

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Forms + Downloads

We have gathered many of the forms that you may need and placed them in one location. Please follow the submission instructions on the specific form you are completing.

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Healthier Moms and Babies: PHP Foundation Grant Recipient

Healthier Moms and Babies, an organization in Indiana, serves pregnant women in high-risk, low income neighborhoods to help improve the infant mortality rate and bring a better quality of…

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Administration Services

If you're looking for self-funding options that will allow you to attract and retain employees, our Third Party Administration services can help. Customize your employees' benefits package…

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Translation Services

In our efforts to ensure that all of our members have the information they need to obtain quality healthcare, we have the ability to interpret over 140 different languages for non-English speaking members. Our Customer Service Department will coordinate with a translator to get immediate answers to your questions. Call or write us for more information.

Translation Services
1-800-982-6257

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How do I get more information?

PHP's goal is to provide quality products and superior service. Questions about benefits, eligibility, claims payment, prior authorization, or the participation status of doctors, hospitals, or other facilities can be addressed by our Customer Service Department.

PHP Customer Service Department

260-432-6690, Extension 11
1-800-982-6257, Extension 11
260-459-2600 for the hearing impaired
custsvc@phpni.com

/resources/frequently-asked-questions

Servicios De Traducción

En nuestros esfuerzos de asegurarse de que todos nuestros miembros tengan la información que necesitan para obtener cuidado médico de la calidad, tenemos la capacidad de interpretar más que 140 diversos lenguajes para los miembros que no hablan inglés. Nuestro Departamento de Servicio al Cliente coordinará con un traductor para conseguir respuestas inmediatas a sus preguntas. Llámenos o escriba para más información.

Translation Services
1-800-982-6257

/resources/frequently-asked-questions

Walk, Jog, or Run Your Best Race This Summer

Get some tips from PHP Wellness Coordinator, Hannah Hoffman, to put your best foot forward as you hit the pavement.

/blog/walk-jog-or-run-your-best-race-this-summer