Contact Information
Provider Network Services
For questions about participating with us, updating participation status or practice information, fee schedules, staff inservices, billing, and contracting efforts.
Provider Contracts:
Dawn Dager
(260) 432-6690 ext. 304
ddager@phpni.com Provider Relations:
Susan Werner
(260) 969-2426
swerner@phpni.com Customer Service
For questions about claims status, benefit information, and general assistance.
(260) 432-6690, ext. 11
1-800-982-6257, ext. 11
custsvc@phpni.com Medical Management
For questions about referrals and prior authorization requests, utilization reviews, disease management programs, and other health services.
Director of Health Services
Carrie Marion
(260) 432-6690, ext. 311
cmarion@phpni.com Credentialing
For questions about initial credentialing, recredentialing requests, and related information.
Credentialing Coordinator
Toni Roemer
(260) 432-6690, ext. 319
troemer@phpni.com